Automation and real time information systems are critical to the performance of the operations, asset care, environmental control and safety. Continuous support is required to deal with evolutionary development and catching up with new value added opportunities, because new business models, technologies and market changes.
Engineering services shall be grounded on a shared strategic vision and a solid road map to deal with this changing scenario.
Instead of a case by case project, we offer a teamwork with the client, based on long term business relationship. From a strategic vision we develop a ROAD MAP PROGRAM, which governs the individual projects, the evolutionary development and the systems support. A joint management for the program align the different initiatives with the business goals and priorities, a long term vision align our delivery with the best practices we have.
Each company have a unique organization, culture and procedures. Having the working experience with different industries and corporations, we are sure we can align ourselves to build an effective teamwork.
The starting point is a shared vision of the gap´s, opportunities; an implementation Road Map and a Project Charter; based on these documents, the specific conditions and procedures for the service can be defined. Following are the foundations for a strategic program.:
Full use of CONTAC best practices, applications and accelerators.
A dedicated project manager from CONTAC; close management of the evolutionary development.
Centralized management of the applications availability, usage and updates.
Consulting services for the system architecture implementation. Teamwork with the domain experts of the client for the design of the value added applications. Training courses for the use of the Information Systems.
A dedicated team for remote support, back-up´s, incident management and end user assistance.
A workshop to identify gap´s and opportunities; prepare a priority matrix and a Road Map draft.
A workshop to define the best organization to manage and deliver the outcomes of the Road Map.
A teamwork for the preparation of a Project Charter draft, with an estimate of the required resources and investments.